Frequently Asked Questions

Working with Messages Articles

Inserting Hyperlinks in Email Messages

When using the Rich Text Editor, you can insert hyperlinks in your Web-Based Email...

Inserting Hyperlinks to Files in Your Online File Folder

If you have an Online File Folder® account, you can insert a hyperlink to one of...

Inserting Numbered and Bulleted Lists in Email Messages

When using the Rich Text Editor, you can insert numbered lists and bulleted lists in...

Inserting Tables in Email Messages

When using the Rich Text Editor, you can insert tables in your Web-Based Email...

About the Message List

From the Web-Based Email message list, you can open and work with individual messages...

Saving Drafts of Email Messages

You can save a copy, or draft, of a Web-Based Email message so that you can read it or...

Deleting and Purging Email Messages

When you no longer want to store emails in Workspace Email, you can delete or purge...

Scheduling a Time to Send Email Messages

You can compose a Web-Based email message and schedule to send it at a specific time....

Downloading and Viewing Message Attachments

Through Web-Based Email, you can view or download attachments from email messages....

Sending Text Messages from Web-Based Email

You can compose and send text messages to recipients in your Web-Based Email address...

Downloading Messages from Remote Email Accounts

You must set up a remote email account before you can download messages from it...

Displaying Unread Messages at the Top of Message Lists

Through the folder options of Web-Based Email, you can choose to display unread...

Marking Messages as Read or Unread

Through Web-Based Email, you can mark received messages as read or unread. To Mark...

Grouping Messages by Subject Thread

You can group related messages by subject and hierarchy through Web-Based Email so...

Printing Email Messages

Through Web-Based Email, you can print your saved email messages. To Print an Email...

Moving Messages to Different Folders

To organize your email messages in Web-Based Email, you can move them from one folder...

Resending Email Messages

If necessary, you can resend an email from your Sent Items folder in Web-Based Email....

Using Image Paste in Email Messages

Enabling the Web-Based Email Image Paste feature lets you paste images and files as...

Sorting and Organizing Email Messages with Folders

In Web-Based Email you can create folders to organize your email messages. The...

Creating and Managing Folders in Workspace Email

To help you manage your email, Workspace Email lets you organize your message in...

Adding File Attachments to Email Messages

You can add file attachments to your Web-Based Email messages. NOTE: There is a 30...

Encrypting Email Messages

In Workspace Email, you can encrypt emails you want to save or send to other Web-Based...

Checking Spelling in Email Messages

There are two methods of checking spelling in Web-Based Email: Web-Based Email Spell...

Working with Templates in Web-Based Email

You can create email templates to have standard messages you send regularly to your...

Composing Email in Workspace Email

Workspace Email lets you compose, reply to, and forward emails. To Compose New...

Encrypting Email Messages

Through Web-Based Email, you can encrypt email messages you want to send to other...