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Get started by setting up your Organization and adding one or more email addresses. When you first set up your mailboxes, they are set up on a temporary domain. You can change the domain in the next step.

To Set up Hosted Exchange

1. Log in to your Account Manager.
2. Click Email.
3. Above the Email Accounts list, click Microsoft Email Plans.
4. Next to the account you want to use, click Set Up Account. The Hosted Exchange email Manager displays.
5. Read the End User License Agreement, and then click Accept.
6. In the Organization name field, enter your company, business, or organization name, and then click Next.
7. Specify your user name and password. If necessary, indicate whether you are configuring a mobile mailbox.
8. (Optional) Click the + below the Password field to add additional mailboxes.
9. Click Next.
10. Review your settings and click Finish.

You must add a domain to your Organization to create your email addresses. Your Organization can use multiple domains.

To Add a Domain to Your Organization

1. Log in to your Account Manager.
2. Click Email.
3. Above the Email Accounts list, click Microsoft Email Plans.
4. Next to the account you want to use, click Launch. The Hosted Exchange email Manager displays.
5. In the Organizations list, click Domains for the Organization that you want to add a domain name to.
6. Click Add Domain and do one of the following:
   • Click Add a domain in this account, and then select a domain from the list.
   • Click Add a domain Not in this account, and then enter a domain in the field.
7. Click OK.
8. If you selected a domain name in this account, click the checkbox for the domain and then click Update MX. Read through the information, and then click OK.

   NOTE: If you are using a domain name not registered with us, or registered in a different account, you need to manually update your DNS. For more information, see Updating DNS Records for Hosted Exchange.

9. CNAME Records control Outlook Web Access, online access to your email, and Autodiscover, syncing your Hosted Exchange email with mobile devices and Outlook. If you selected a domain name in this same account, click the checkbox for the domain and then click Update DNS.
10. Read the information to create your Outlook Web Access URL as well as your Outlook Autodiscovery URL. Then click OK.
    • Once you have Online Web Access set up, log in to your email at https://mail.ex2.secureserver.net.

NOTE: If you are using a domain name not registered with us, or registered in a different shopper account, you need to manually update your CNAME records at your registrar. For more information, see Updating DNS Records for Hosted Exchange.

For every domain name you use with Hosted Exchange email, you need to update your MX and CNAME records.

After adding your domain, you can assign it to your email address.

To Assign Your Domain Name to Your Email Address

1. Log in to your Account Manager.
2. Click Email.
3. Above the Email Accounts list, click Microsoft Email Plans.
4. Next to the account you want to use, click Launch. The Hosted Exchange email Manager displays.
5. In the All Organizations list, click Mailbox for the Organization containing the email address you want to modify.
6. From the Actions column, click Edit for the email address you want to modify.
7. From the Domain list, select the domain name you want to use for the email address.
8. Click OK.