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Frequently Asked Questions

FAQ Articles

What is the Contact Manager Opt-In Form?

The Contact Manager opt-in form lets your customers submit their contact information...

Accessing Your Contact Manager

Access your free Contact Manager from the Marketing Solutions header located in your...

Can I import contact records to existing groups?

Yes, you can add contacts to existing groups during the import process. On the Map...

Can I update existing contact records?

Yes, you can update existing contact records when importing multiple records. To...

Can I cancel an import already in progress?

Yes, you can click Cancel at any time to cancel an import. A window will display...

How many contact records can I import at one time?

There is no limit on the number of records you can import at one time. However, you...

What type of files can I import?

The Contact Manager supports importing contact records from comma separated values...

What should I include in my Contact Manager permission email?

The first time you email subscribers from your Contact Manager, you should send a...

Why would I use a group display name and description in Contact Manager?

Contact Manager lets you identify the opt-in groups you create with group names and...

Can I identify my newsletter subscribers by interests or types?

Yes. With Contact Manager opt-in groups, you can identify and contact subscribers...