Close Window x

Frequently Asked Questions

Other Languages: Español

General Articles

AccountExec Permissions

You can assign multiple permissions to an AccountExec. The following is a list of...

What is a Cron Job?

Cron is a standard Linux feature that allows you to schedule tasks, called "Cron...

Using the Hosting Account Password Vault

The Password Vault allows you to store all of the user names and passwords associated...

Can I use FastCGI with Perl?

Yes. However you will need to create an .htaccess file in the directory containing the...

What is a web.config file?

A web.config file lets you customize the way your site or a specific directory on your...

Viewing Your Website Before Changing Your Nameservers Using Host Files

Adding entries to your hosts file allows you to view your transferred web content on...

Finding Your PHP Version with Linux Hosting or Dedicated Servers

The easiest way to find your PHP settings for an account is to upload a PHP info...

What software do you install on Windows hosting account?

This is the default software on your Windows hosting server: Operating System...

What type of hosting account do I have?

Many of our hosting accounts offer different features from one another. Fortunately,...

Free Software for Your Linux Hosting Account

All of our hosting plans include a number of free server-side applications that you...

Which permissions can my Linux hosting account use?

There are two types of general permissions and three types of advanced permissions you...

ColdFusion Support and a Special Offer for Affected Customers

ColdFusion requires an abundance of resources to maintain, so we have decided to...

Free Software for Your Windows Hosting Account

All of our Windows hosting plans include a number of free server-side applications...

Windows Hosting PHP Support

Windows IIS 7 shared hosting accounts run PHP 5, allowing you to install a variety of...

Finding Your Hosting Account's Nameservers

To make your website visible on the Internet, you need to point your domain name to...

Generating a Strong Password

A password is your first and last line of defense in computer security. Typically...

What is Microsoft BizSpark?

Microsoft® BizSpark™ is a global program designed to accelerate the success...

Checking Your Hosting Account's Bandwidth Usage

Your hosting account uses bandwidth when it sends or receives data with the rest of...

How Can I Redirect an iTunes RSS Feed to Another Location?

If you have an RSS feed that you want to redirect to a new feed in another location,...

Using SSH to Connect to Your Linux Shared Hosting Account

You can access your Linux Shared Hosting account using SSH. NOTE: To connect to...

Upgrading to 4GH from Shared Hosting

If you currently use a Shared hosting account, you can migrate it to a 4GH®...

How do I fully set up Hosting AccountExecs?

To set up an AccountExec in the Hosting Control Center, there are several actions...

Why is it important to update hosting plugins?

Plugins and extensions are powerful tools that let you extend your applications to do...

Adding Bandwidth to Your Account

Bandwidth is a measurement of the amount of data allowed to pass between a...

Keeping Your Hosting/FTP Password Secure

The best way to prevent hackers from taking over your website with malware is to...

Setting up a Non-Web Accessible Root Folder

When setting up your shared hosting account, you are required to enter the primary...

Working with Hosting AccountExecs

If you want to give someone access to your hosting account but not all of your other...

Removing or Modifying Page Statistics v. 0.2 from Pligg

You can remove or disable the database associated with the Pligg Administration...

Password Protecting a Directory in Your Shared Hosting Account

The Password Protect feature allows you to limit Web access to your hosting account...

Setting a 404 Page on Subdomains and Aliased Domains

This article relates solely to Linux hosting plans. 404 Errors on subdomains For...

Reinstalling the Default Scripts Directory on Windows Shared Hosting

There are two form mailers on Windows shared hosting: gdform.php and...

Welcome to Your Hosting Control Center

The Hosting Control Center is an intuitive interface for the setup and management of...

Enabling SSH on Your Linux Shared Hosting Account

Here's the lowdown: To add SSH to your Linux Shared Hosting account, you need to...

What are Google Webmaster Tools?

Google® Webmaster Tools let you access data about the crawling and indexing of...

Verifying Domains in Google Webmaster Tools

Using Webmaster Tools you can access crawl statistics, recent queries, errors, and...

What default files come with Linux shared hosting accounts?

Default site directory welcome.html This page serves as a placeholder until you...

Creating a Google Webmaster Tools Account

We have partnered with Google® to provide you with a special Webmaster Tools...

What does my database restore error mean?

While attempting to restore a database back-up file, there are a variety of errors...

Accessing Your Google Webmaster Tools Account

Using Webmaster Tools, you can access crawl statistics, recent queries, errors, and...

Which form mailers can I use with my Windows hosting account?

Our ASP form mailer is WEBFORMMAILER.ASP. Form-mailer functionality is also supported...

Viewing and Ending System Processes on Linux Shared Hosting Accounts

On Linux® shared hosting accounts, you can view and end FTP, SSH, and Web...