Close Window x

Frequently Asked Questions

Help Center Search

General Articles

Unarchiving Files and Directories

If you have stored archive files within your hosting account, you may find a need to...

Archiving Files and Directories

As your hosting account grows in size, the ability to compress and archive files...

Changing the Domain Name Assigned to Your Hosting Account

The article you are looking for has moved. If your browser does not automatically...

Password Protecting a Directory in Your Shared Hosting Account

The Password Protect feature allows you to limit Web access to your hosting account...

Setting up a Non-Web Accessible Root Folder

When setting up your shared hosting account, you are required to enter the primary...

Accessing Your Google Webmaster Tools Account

Using Webmaster Tools, you can access crawl statistics, recent queries, errors, and...

Creating a Google Webmaster Tools Account

We have partnered with Google to provide you with a special Webmaster Tools account...

Deleting a Directory from Your Linux Hosting Account Using the File Manager

To Delete a Directory From Your Linux Hosting Account Using the Hosting Control...

Setting Directory Permission on a Linux Hosting Account

You can set different directory permissions for each of the directories in your Linux...

Using the Password Vault in Your Shared Hosting Account                

The Password Vault allows you to store all of the user names and passwords associated...

Verifying Domains in Google Webmaster Tools

Using Webmaster Tools you can access crawl statistics, recent queries, errors, and...

What default files come with Linux shared hosting accounts?

Default site directory welcome.html This page serves as a placeholder until you...

How Can I Redirect an iTunes RSS Feed to Another Location?

If you have an RSS feed that you want to redirect to a new feed in another location,...

What does my database restore error mean?

While attempting to restore a database back-up file, there are a variety of errors...

Can I use FastCGI with Perl?

Yes. However you will need to create an .htaccess file in the directory containing the...

Linux Shared Hosting Directory Permissions

There are two types of general permissions and three types of advanced permissions you...

Welcome to Your Hosting Control Center

The Hosting Control Center is an intuitive interface for the setup and management of...

Free Software for Your Linux Hosting Account

All of our hosting plans include a number of free server-side applications that you...

Setting a 404 Page on Subdomains and Aliased Domains

This article relates solely to Linux hosting plans. 404 Errors on subdomains For...

What is a Cron Job?                

Cron is a standard Linux feature that allows you to schedule tasks, called "Cron...