Working with Error Logs
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Last Updated:
January 30, 2012 1:04 PM
Our Linux-based hosting accounts let you enable Error Log collection for seven-day periods. During this period you can view your error logs at any time, however, at the seven days' end, you can no longer view the error logs. Extending the Error Log collection at any time during the seven days erases all existing Error Logs and begins the collections process anew.
NOTE: Error logs are not available on Legacy Economy Linux Shared Hosting plans. To see if you use this kind of plan, click here.
To Enable Error Logs
- Log in to your Account Manager.
- Click Web Hosting.
- Next to the hosting account you want to use, click Launch.
- In the Settings section of the Hosting Control Center, click the Error Logs icon.
- Click Update.
To View Error Logs
- Log in to your Account Manager.
- Click Web Hosting.
- Next to the hosting account you want to use, click Launch.
- From the Content menu, select FTP File Manager.
- From the directory structure that displays, click Error Logs.