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How many IP addresses come with a Dedicated server? Can I purchase more?              

Our Dedicated Servers come with a single IP address. You can request two more IP...

Request Additional IP Addresses for Your Virtual Dedicated/Dedicated Server

All of our servers include up to 3 IP addresses with the account. You are allocated...

How Long Does it Take to Set Up My Dedicated Server?

It may take up to 72 hours for the server option to appear in your account. Once this...

Reset Your Dedicated Server's Password

If you cannot remember the root password for your dedicated server, we will need to...

Add FTP Backup Space to Your Virtual Dedicated/Dedicated Server

The page you are looking for has been moved. If your browser does not automatically...

Find the Current PHP Version and Settings in Linux Shared or Dedicated Server Account

The easiest way to find your PHP settings for an account is to upload a PHP info...

Requesting a SMTP Relay Limit Increase

In order to request an SMTP relay limit increase for your virtual dedicated or...

Expert Hands Custom Support

Make the most of your Dedicated/Virtual Dedicated Server by letting our expert staff...

How do I test My FTP Connection via the Command Line in Windows or MacOSX?

To test your FTP connection using the command line, follow these steps. Open a...

Is there a way for me to start over with my dedicated server?

If, at any time, you want to revert to a clean setup on your dedicated server, you can...

What Software is Installed on my Linux Dedicated Server?

The contents of your dedicated Linux server depends on what kind of Linux distribution...

How do I upgrade or downgrade options on my server?

Most upgrades can be done through your account under the My Products section of...

Migrate a Web Site from a Shared Hosting Account

Before you attempt to migrate your hosting content, make sure you have created a...

How do I run updates on my dedicated server?

All updates regarding patches, software, and bug fixes are the responsibility of the...

Purchase Additional Disk Space for Your Dedicated Server

The base plan includes 1-120GB Hard Drive or you can double your disk space by...

What server upgrades or modifications require a re-provision or downtime?

When making modifications to a Virtual Dedicated Server or a Dedicated Server, some...

How do I use the Password Vault?

The Password Vault allows you to store all of the user names and passwords associated...

Changing Your Password on a Dedicated or Virtual Dedicated Server              

Select an option below for instructions to reset your server's password. Both Linux...

What if I've reached my virtual dedicated/dedicated server's bandwidth allotment?

Bandwidth is a measurement of the amount of data allowed to pass between a...

Virtual Dedicated/Dedicated Server Quick Reference Guide

This Quick Reference guide will help you to get started with your Virtual...

How to FTP to Your Server

To upload files to your server, you need an FTP client. FTP stands for File Transfer...

Review Your Virtual Dedicated/Dedicated Server's Bandwidth Usage

Bandwidth is a measurement of the amount of data allowed to pass between a...

How to Purchase Additional Bandwidth for Your Virtual Dedicated/Dedicated Server

Bandwidth is a measurement of the amount of data allowed to pass between a...

Purchase Additional Bandwidth for Your Virtual Dedicated/Dedicated Server

Bandwidth is a measurement of the amount of data allowed to pass between a...

Getting Started Guides for Your Dedicated/Virtual Dedicated Server

These getting started guides will help you set up and become familiar with your...

What is a dedicated server?

Unlike normal hosting plans, which put many customers' accounts on a single server, a...

What can I do with a dedicated server?

Unlike normal hosting plans, which put many customers' accounts on a single server, a...

Selling a Server Qualification Checklist

When to Sell a Virtual Dedicated Server vs. a Dedicated Server Virtual Dedicated...

Dedicated Hosting Systems Explained

Dedicated Servers are perfect for eCommerce, multimedia, gaming and other sites that...

Get Support Assistance for Your Virtual Dedicated/Dedicated Server

If you need help with your virtual dedicated/dedicated server, you can describe the...

Migrating Away from Red Hat Enterprise Linux

As of September 22, 2009, we're discontinuing support of Red Hat Enterprise Linux. You...

Create a Trouble Ticket for Your Virtual Dedicated/Dedicated Server

To Create a Trouble Ticket Log into your Account Manager . From the My...

Request a Power Cycle (Reboot)

You can request a power cycle of your server in the Virtual Dedicated/Dedicated...

What is open_basedir?

The open_basedir function defines the locations or paths from which PHP is allowed to...

Which php libraries are installed by default on my Dedicated Server?

The specific php libraries installed on your Dedicated Server depend on the operating...

Turbo Panel Is Now Simple Control Panel

Turbo Panel's name has changed to Simple Control Panel. Turbo Panel's entire feature...

How do I get help with my dedicated server?

If you need help with your dedicated server account, you can describe the nature of...

Remove a Virtual Dedicated/Dedicated Server Add-On

If you no longer need a certain virtual dedicated/dedicated server add-on, you may...

Review Virtual Dedicated/Dedicated Server Email Usage

Review Your Server's Email Usage Log in to your Account Manager . From the My...

Upgrade/Downgrade the Processor on a Dedicated Server

Our base plan includes an Intel® Celeron 2.0GHz processor. Celeron CPU power may...

Upgrade/Downgrade RAM on a Dedicated Server

To purchase additional RAM Log in to your Account Manager . From the My...

Updating to Fedora Core 7

Virtual Dedicated and Dedicated Server Customers Virtual Dedicated Server Customers...

Upgrading to Fedora 7

Virtual Dedicated and Dedicated Server Customers WARNING: Upgrading to a new...

Setting up Your Dedicated Server

Once you have built and purchased your dedicated server, you can finish setting it up...

Can I Use open_basedir on My Dedicated or Virtual Dedicated Hosting Server with Plesk?

Plesk 8.0 and above configures the httpd.include file for each domain for overall site...

Dedicated Hosting Support Options

Our hosting support team is available to assist you with the management and...

Tips for Server Health and Maintenance

Maintenance is an important part of server management. By making sure that your...

Can I use FastCGI with Perl?

Yes. However you will need to create an .htaccess file in the directory containing the...