Frequently Asked Questions

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Web-Based Email Tips & Tools

Web-Based Email Tips & Tools Articles

Managing Message Highlighting in Workspace Email

Workspace Email can highlight your emails in colors based on rules you set. This makes...

Sending Email from Different Email Addresses

Workspace Email lets you send emails using a "From" address other than your email...

Customizing Your Action Bar

You can add buttons to your Action Bar at the top of your List view and Message View...

Flagging Email Messages

To draw attention to specific email messages, you can flag them within Web-Based...

Changing Your Page and Text Size in Web-Based Email

You can change the text size that displays on your Web-Based Email pages and messages....

Sending a Greeting Card in Workspace Email

When composing an email message, you can include a greeting card with the message....

Using Letterheads in Workspace Email

Workspace Email lets you create letterheads for your email messages, which are...

Designating Preferred Senders in Web-Based Email

When preferred senders are enabled, you can view your Inbox as tabbed or sorted. The...

Forwarding Emails as Attachments in Workspace Email

Using Workspace Email® you can forward messages as attachments. Forwarding email...

Using Web-Based Email to Check Other Email Accounts

You can download email messages from a remote POP3 or Gmail account to your Web-Based...

Adding Rules to Filter Messages

Workspace Email can automatically filter your emails into folders based on rules you...

Using the More Actions Menu in Web-Based Email

The More Actions menu is located in the upper-right portion of the Web-Based Email...

Using Auto Reply in Web-Based Email

Going on vacation or out of the office for a few days? Keep your customers, contacts...

Using Shortcut Keys in Workspace Email

There are several keyboard shortcuts available in Workspace Email to make everyday...

Using Workspace Email's Mobile Mail

Workspace Email's Mobile Mail feature offers a simplified interface for using your...

Managing Auto Reply from the Email Control Center

Going on vacation or out of the office for a few days? Keep your customers, contacts...