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Changing Your Password on a Dedicated or Virtual Dedicated Server              

Select an option below for instructions to reset your server's password. Both Linux...

Request Additional IP Addresses for Your Virtual Dedicated/Dedicated Server

All of our servers include up to 3 IP addresses with the account. You are allocated...

Generating a Strong Password

Creating a Strong Password A password is your first and last line of defense in...

Add FTP Backup Space to Your Virtual Dedicated/Dedicated Server

The page you are looking for has been moved. If your browser does not automatically...

Requesting a SMTP Relay Limit Increase

In order to request an SMTP relay limit increase for your virtual dedicated or...

Expert Hands Custom Support

Make the most of your Dedicated/Virtual Dedicated Server by letting our expert staff...

Is there a way for me to start over with my virtual dedicated server?

If, at any time, you want to revert to a clean setup on your virtual dedicated server,...

Which php libraries are installed by default on my Virtual Dedicated Server?

The specific php libraries installed on your Virtual Dedicated Server depend on which...

How Long Does it Take to Setup My Virtual Dedicated Server?

It may take up to 24 hours for the server option to appear in your account. Once this...

How do I upgrade or downgrade options on my server?

Most upgrades can be done through your account under the My Products section of...

Migrate a Web Site from a Shared Hosting Account

Before you attempt to migrate your hosting content, make sure you have created a...

Create a Trouble Ticket for Your Virtual Dedicated/Dedicated Server

To Create a Trouble Ticket Log into your Account Manager . From the My...

What server upgrades or modifications require a re-provision or downtime?

When making modifications to a Virtual Dedicated Server or a Dedicated Server, some...

What if I've reached my virtual dedicated/dedicated server's bandwidth allotment?

Bandwidth is a measurement of the amount of data allowed to pass between a...

Virtual Dedicated/Dedicated Server Quick Reference Guide

This Quick Reference guide will help you to get started with your Virtual...

How to FTP to Your Server

To upload files to your server, you need an FTP client. FTP stands for File Transfer...

Review Your Virtual Dedicated/Dedicated Server's Bandwidth Usage

Bandwidth is a measurement of the amount of data allowed to pass between a...

How to Purchase Additional Bandwidth for Your Virtual Dedicated/Dedicated Server

Bandwidth is a measurement of the amount of data allowed to pass between a...

Purchase Additional Bandwidth for Your Virtual Dedicated/Dedicated Server

Bandwidth is a measurement of the amount of data allowed to pass between a...

What is a virtual dedicated server?

Occupying the space between the shared and dedicated hosting formats, a virtual...

Selling a Server Qualification Checklist

When to Sell a Virtual Dedicated Server vs. a Dedicated Server Virtual Dedicated...

Virtual Dedicated Hosting Systems Explained

Virtual Dedicated Servers offer affordable flexibility for sites that need full...

Get Support Assistance for Your Virtual Dedicated/Dedicated Server

If you need help with your virtual dedicated/dedicated server, you can describe the...

What Software is Installed on my Virtual Dedicated Server?

The contents of your virtual dedicated Linux server depends the Linux distribution you...

How do I use the Password Vault?

The Password Vault allows you to store all of the user names and passwords associated...

Request a Power Cycle (Reboot)

You can request a power cycle of your server in the Virtual Dedicated/Dedicated...

Reset Your Virtual Dedicated Server's Password

Reset Your Virtual Dedicated Server's Password Log into your Account Manager ....

Remove a Virtual Dedicated/Dedicated Server Add-On

If you no longer need a certain virtual dedicated/dedicated server add-on, you may...

What is open_basedir?

The open_basedir function defines the locations or paths from which PHP is allowed to...

How Can I Configure my Server for External Web Access?

Your server should already be configured for external Web access. If for some reason...

Virtual Dedicated Hosting Support Options

Hosting support is available to assist you in the management and maintenance of your...

Review Virtual Dedicated/Dedicated Server Email Usage

Review Your Server's Email Usage Log in to your Account Manager . From the My...

Add Disk Space to Your Virtual Dedicated Server

You can add disk space to your virtual dedicated server plan as a recurring billing...

Setting up Your Virtual Dedicated Server

Once you have built and purchased your virtual dedicated server, you can finish...

Managing Your Virtual Dedicated Server

You can use the Virtual Dedicated Hosting Manager — available through the...

How do I get help with my virtual dedicated server?

If you need help with your virtual dedicated server account, you can describe the...

Can I Use open_basedir on My Dedicated or Virtual Dedicated Hosting Server with Plesk?

Plesk 8.0 and above configures the httpd.include file for each domain for overall site...

Tips for Server Health and Maintenance

Maintenance is an important part of server management. By making sure that your...

Can I use FastCGI with Perl?

Yes. However you will need to create an .htaccess file in the directory containing the...