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Create a Trouble Ticket for Your Virtual Dedicated/Dedicated Server

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Last Updated: July 21, 2008 9:47 AM

To Create a Trouble Ticket

  1. Log into your Account Manager.
  2. From the My Products section, select Servers.
  3. Click Launch Manager next to the server account that you would like to manage. The Dedicated Hosting Manager opens in a new window.
  4. Under Support, click Trouble Ticket. The Trouble Ticket Wizard displays
  5. Enter your contact information, including an email address and phone number.
  6. Enter a summary and a detailed description of your issue under Trouble Ticket Description.
  7. Click Continue.
  8. Review your trouble ticket information and click Submit.