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Frequently Asked Questions

Plesk 7.5 Articles

Why can't I see the IP Addresses that I purchased for my server in Parallels Plesk Panel?

Use the "Reread IP" function in Parallels Plesk Panel to display your new or...

Migrating Domain Names and Websites from One Version of Parallels Plesk Panel to Another

You must use the Plesk Migration Manager tool to migrate user accounts, domain names,...

Do you disable any Parallels Plesk Panel features on your virtual dedicated servers?

The VPN and Firewall Parallels Plesk Panel options are currently disabled on all...

Why does Dr.Web AntiVirus send me notification emails?

Dr.Web® AntiVirus restricts licensing to 15 email addresses. If you set up more...

Why can't I log in to Parallels Plesk Panel Webmail?

If your password is rejected when you log in to Webmail, your email might be disabled....

I upgraded Parallels Plesk Panel, why isn't my correct Parallels Plesk Panel license displaying?

After you purchase an upgrade for Parallels Plesk Panel, you need to log in to...

How do I add a mailing list in Parallels Plesk Panel?

To Add Mailing Lists in Parallels Plesk Panel Log in to Parallels Plesk Panel as...

Upgrading to Parallels Plesk Panel on Your Virtual Dedicated Server

If you previously purchased your virtual dedicated server without a control panel, you...

Why do I get an error when I try to use the Migration Manager in Parallels Plesk Panel?

Before you try to migrate content, verify that the account on the server you're...

Setting up Your SSL Certificate in Parallels Plesk Panel for Linux

Once your certificate has been issued, you can download it. For more information, see...

How do I customize Script Dir on my server running Parallels Plesk Panel?

Some of the information in this article is advanced material we make available as a...

Adding SpamAssassin to Your Parallels Plesk Panel Server

SpamAssassin Anti-Spam Software provides a configuration interface for spam rules,...

How do I upgrade my Linux server to Parallels Plesk Panel 8.0?

Some of the information in this article is advanced material we make available as a...

Getting Started with Your Linux Virtual Dedicated Server Using Parallels Plesk Panel 7.5

This guide will assist you in getting started with your Linux Virtual Dedicated Server...

How do I access MySQL using SSH with Plesk installed?

To Access MySQL Using SSH with Plesk installed Log on to your server. At the...

Parallels Plesk Panel for Linux Quick Reference Guide

This Quick Reference guide will help you to get started with Parallels Plesk Panel for...

How do I View Messages in the Qmail Queue?

Some of the information in this article is advanced material we make available as a...

How do I disable recursive DNS queries on my Linux server with Parallels Plesk Panel?

For information on recursive DNS, see What risks are associated with recursive DNS...

Changing Your Plesk Login Lock Time

You can change the amount of idle time Parallels Plesk Panel allows before logging you...

Retrieving Parallels Plesk Panel Passwords from MySQL

Some of the information in this article is advanced material we make available as a...

Adding Clients in Parallels Plesk Panel

You can create additional clients in Parallels Plesk Panel so that other users can...

Can I brand the Parallels Plesk Panel interface with my own logo?

Parallels Plesk Panel lets you brand the interface with your own logo. This will...

Setting up Email Accounts in Parallels Plesk Panel

You can use Parallels Plesk Panel to set up POP3 email accounts for your domain. Log...

How do I rebuild qmail's queue if it is damaged or consists of a lot of spam messages?

Some of the information in this article is advanced material we make available as a...

Unlocking Your Parallels Plesk Panel Account on a Linux Server

Following a number of unsuccessful login attempts, Parallels Plesk Panel locks your...

What if I can't connect to FTP through Parallels Plesk Panel?

If your FTP connection through Parallels Plesk Panel fails, here are a few things you...

Accessing Your Parallels Plesk Panel Webmail

If you have Webmail enabled in Parallels Plesk Panel, you can access your email at:...

Accessing Parallels Plesk Panel on Your Virtual Dedicated Server

The Parallels Plesk Panel enables simple, convenient management of your dedicated...

Can I customize the appearance of Parallels Plesk Panel?

You can customize the user interface of Parallels Plesk Panel using one of the...

Installing an SSL Certificate in Parallels Plesk Panel

Once your certificate has been issued, you can download it. For more information, see...